As a part of our continuing efforts to provide information regarding student progress and status, parents are able to view student information from our school database using the Parent Portal. Through our secure server, parents are able to view their student’s demographic data, attendance records, progress toward completion of graduation requirements, state and assessment test results and emergency contact information.
Please see the FAQ section below for general information on the Parent Portal.
WHAT INFORMATION CAN I VIEW ON THE AERIES PARENT PORTAL?
Parents/guardians have access to daily attendance records, state test scores, transcripts, emergency contacts, and other records. The class schedules and teacher assignments will be available in the Spring of 2023.
WHAT IS THE WEBSITE ADDRESS TO ACCESS THE PARENT PORTAL?
The Parent Portal website address is
https://parent.ocde.us
Please note: Chrome is the preferred browser. You may use any browser you like, but if you experience any issues please try another browser.
DO I NEED AN EMAIL ADDRESS ON FILE TO ACCESS MY PARENT PORTAL ACCOUNT?
Yes, parents/guardians need a valid email address to access the portal. If you do not have one, several companies offer free, web-based email, including Google, Yahoo, and Microsoft. After you create your email account, you will need to provide this information to the school’s office staff so the student’s record can be updated.
WHEN CAN I ACCESS THE PARENT PORTAL?
You can access the portal anytime (as long as you have a student who is currently enrolled in one of the Orange County Department of Education ACCESS programs).
HOW DO I CREATE A PARENT PORTAL ACCOUNT?
Parents/guardians who are new and have never accessed the Parent Portal: Parent Portal accounts are created automatically based on the email address provided to the Administrative office at the time of enrollment. An automated email from ocde-programs@ocde.us will be sent to all primary contacts starting in October of 2022 (and then throughout the school year as new students are enrolled).
Parents/guardians who are not new to the OCDE ACCESS programs and have received their Parent Portal account information but cannot log into the Portal: Please try the “Forgot Password?” link on the Parent Portal login page. If you still have issues accessing the Parent Portal, email
ocde-programs@ocde.us or contact your student’s school office.
Click here for a directory of the OCDE ACCESS programs school offices.
I FORGOT MY PASSWORD. HOW DO I GET A NEW ONE?
On the main login page, there is a link called “Forgot Password?” Click on this link and submit the email address you use to log in. Follow the instructions, and you will receive an email with a temporary login. If you do not receive the email within 10 to 20 minutes, be sure to check your spam/junk folder.
MY CHILD LIVES IN TWO DIFFERENT HOUSEHOLDS, AND EACH PARENT RETAINS EDUCATIONAL RIGHTS?
Will each parent have a Parent Portal account?
Multiple parents/guardians may have an account if there are no restraining orders in place.
DO I NEED TO SETUP AN ACCOUNT FOR EACH OF MY CHILDREN?
No, you only need one Parent Portal account. Use that same account to access information for each of your students by using the “Change Student” dropdown menu in the upper right corner of the Parent Portal to toggle between student records.
DO PARENTS NEED TO CREATE A PARENT PORTAL ACCOUNT EVERY YEAR?
No, this is a one-time process. If you have another child enrolled in an OCDE ACCESS program, you will be able to add that child to your existing account by providing the same email address for all of your students.
HOW DO I ENTER, CHANGE OR UPDATE MY STUDENT/PARENT CONTACT INFORMATION?
At the beginning of each school year, parents/guardians of both new and returning students will be required to confirm their data in the Parent portal. This process gives parents/guardians a chance to update phone numbers, emergency contacts and acknowledge annual authorizations. For more information about, please see our
Data Confirmation FAQ.
MY EMAIL ADDRESS HAS CHANGED OR WILL BE CHANGING?
How do I change my parent portal account to my new email address? Contact your student’s school office with your updated email address. You will receive an email from
ocde-programs@ocde.us with instructions on the steps you need to take once the email has been changed. If you do not receive an email at your new address, please check your “junk” or “spam” email folders.
WHAT SHOULD I DO IF I DO NOT HAVE INTERNET ACCESS?
You can access the Parent Portal on your smartphone and/or you can download the Aeries Mobile App. Links to download the mobile app are available on the
Parent Portal login page.
If you do not have a cell phone and do not have access to the Internet at home, local library, or other location, your child’s school will have a computer available in the school office.
WHO DO I CONTACT WITH TECHNICAL QUESTIONS OR FOR ASSISTANCE?
For technical difficulties, please email
ocde-programs@ocde.us. Be sure to include your name and your student’s name in your email so we can help you identify the problem quickly.
WHEN ARE GRADES/CREDITS POSTED TO MY STUDENT’S TRANSCRIPT?
When a student enrolls in the ACCESS Program and the transcript is received from the referring district, the grades/credits from the referring district are entered in the student information system.
Grades/Credits for the OCDE Programs are awarded on the semester or as the student exits the OCDE Programs. In some cases, grades/credits are awarded as the student completes a course.
HOW IS STUDENT ATTENDANCE PROCESSED AND HOW IT LOOKS ON THE PARENT PORTAL?
Seat Time Programs:
Attendance credit is earned based on students physically attending school. Attendance is reported in the student information system on a daily basis. Students are assumed present unless a mark is recorded as absent. Teachers post absent marks only if the student is not in attendance.
Contract Learning Programs:
Students earn attendance credit based on the completion of their weekly assignments assigned by their Supervising Teacher. The Supervising Teacher evaluates the time value of the work the student turns in on their appointment day.
Teachers post a mark for each school calendar day. There will be a delay in reporting contract learning attendance since the attendance cannot be reported until the student submits the completed assignments and the teacher determines the time value of the work.
No mark posted indicates one of the following: 1) The teacher has not met with the student for their weekly appointment or 2) The teacher has not evaluated the work submitted yet.
There are two marks used in contract learning;
“Y” - indicates the student earned attendance credit for work completed.
“N” - indicates the student did not earn attendance credit due to the student not completing all the work assigned.
