Frequently Asked Questions - Families

Question : Are parents required to report changes? ‎(1)

Question : Does my child care provider get paid if my child is absent? ‎(1)

Question : How do I fill out the child care Attendance Sheet? ‎(1)

Question : How do I increase my hours of child care? ‎(1)

Question : If my income goes down and I have a family fee, can I ask for my family fee to be reduced? ‎(1)

Question : May I choose a backup provider if my current child care provider is closed? ‎(1)

Question : Who do I contact if I have not received my payment? ‎(1)

Question : Who do I contact to change my child care provider? ‎(1)

Question : Who is my caseworker? ‎(1)